Information and Communication Technology Unit
Office of the Vice President for Administration and Finance
Wilbert P. Benedicto
Project Development Officer III, Unit Head
Overview
The Information and Communication Technology Unit (ICTU) serves as the University’s central information technology office responsible for planning, developing, implementing, securing, and maintaining the digital infrastructure and information systems of Marinduque State University (MarSU). Operating under the Office of the Vice President for Administration and Finance, the Unit provides strategic leadership in leveraging information and communication technologies to support instruction, research, extension, production, governance, and administrative operations across all University campuses.
Established in 2005, ICTU has evolved from a traditional ICT support office into the University’s lead organization for digital transformation, enterprise information systems, cybersecurity, cloud technologies, and Smart Campus development.
A major milestone in 2022 was the Procurement of ICT Modernization for Marinduque State College, enabling the deployment of LMS, HRIS, EIS, Campus Portal System, MarSU Chatbot, Data Center, cloud infrastructure, cybersecurity, enterprise storage, backup systems, smart classrooms, digital library, and e-learning laboratories. Building upon this foundation, ICTU now leads the ICT Center for Excellence Transformation Program.
Core Service Divisions
The Information and Communication Technology Unit delivers its services through three core service divisions that collectively support the University’s digital transformation initiatives, enterprise information systems, technology infrastructure, cybersecurity, and ICT-enabled services.
Information Systems Development, Outsourcing and Training Services
Responsible for the analysis, design, development, implementation, integration, and maintenance of the University’s enterprise information systems, websites, databases, web applications, mobile applications, and other digital platforms. The division likewise conducts ICT capability-building programs, user training, technical consultation, systems implementation support, and technology outsourcing initiatives that strengthen digital competencies across the University.
Network Infrastructure, IT Security and Maintenance Services
Responsible for the planning, deployment, operation, monitoring, security, and maintenance of the University’s campus network infrastructure, internet connectivity, data center facilities, servers, cloud services, cybersecurity platforms, communications systems, structured cabling, and fiber optic backbone. The division ensures the availability, reliability, and security of the University’s ICT infrastructure through preventive and corrective maintenance programs.
Information Technology Infrastructure Technical Support Services
Provides frontline ICT technical assistance to University offices, colleges, campuses, faculty members, employees, and students. The division manages service requests involving computer hardware, software installation, operating system configuration, peripheral devices, network connectivity, troubleshooting, equipment deployment, preventive maintenance, inventory support, and other end-user ICT services.
Enterprise Digital Platforms
ICTU manages and continuously enhances the University’s enterprise digital platforms that support instruction, research, extension, administration, governance, and public service.
Learning Management System (LMS)
Supports flexible, blended, and online teaching and learning by providing a centralized digital learning environment for students and faculty members.
Human Resource Information System (HRIS)
Streamlines personnel administration through digital management of employee records, recruitment, leave administration, performance management, and other human resource services.
Executive Information System (EIS)
Provides University executives and administrators with real-time institutional information, reports, dashboards, and decision-support tools.
Campus Portal System
Serves as the University’s centralized online gateway that provides access to institutional information, digital services, announcements, and online resources.
MarSU Chatbot
An AI-assisted virtual information service that provides automated responses to frequently asked questions and enhances stakeholder engagement and customer service.
Official MarSU Website
The University’s official digital communication platform that delivers institutional information, news, announcements, academic resources, and online public services.
Google Workspace for Education Plus
Provides enterprise cloud productivity, collaboration, communication, storage, video conferencing, classroom management, and secure digital workspace services for the University community.
Data Center and Command Center
Serves as the University’s centralized ICT operations facility that houses enterprise servers, storage systems, network monitoring, cybersecurity infrastructure, cloud services, and critical digital resources supporting University-wide operations.
Strategic ICT Programs and Initiatives
The Information and Communication Technology Unit continuously leads and supports strategic ICT programs that strengthen the University’s digital capabilities, modernize institutional operations, and accelerate Marinduque State University’s digital transformation. These initiatives provide the technological foundation for quality instruction, research, extension, governance, and responsive public service.
Procurement of ICT Modernization for Marinduque State College (2022)
The Procurement of ICT Modernization for Marinduque State College marked one of the University’s most significant technology investments and served as the cornerstone of its digital transformation journey. More than an infrastructure modernization initiative, the project established an integrated ICT ecosystem that enabled the deployment of enterprise information systems, strengthened campus connectivity, modernized digital infrastructure, and improved ICT-enabled services across the institution.
Through this initiative, ICTU successfully implemented the University’s major enterprise digital platforms, including the Learning Management System (LMS), Human Resource Information System (HRIS), Executive Information System (EIS), Campus Portal System, and the MarSU Chatbot, significantly improving academic delivery, personnel administration, executive decision-making, and stakeholder engagement.
The project likewise modernized the University’s ICT infrastructure through the establishment of the Data Center, enterprise compute infrastructure, cloud technologies, cybersecurity platform, enterprise storage systems, backup and disaster recovery facilities, campus-wide fiber optic backbone, structured cabling systems, network modernization, smart classrooms, digital library, and specialized e-learning laboratories.
Major Components
Learning Management System
Human Resource Information System
Executive Information System
Campus Portal System
MarSU Chatbot
Campus Data Center
Cloud Infrastructure
Cybersecurity Platform
Enterprise Storage
Backup & Disaster Recovery
Fiber Optic Backbone
Structured Cabling
Campus Network Modernization
Smart E-Classrooms
Digital Library
Engineering CAD Laboratory
3D Modeling Laboratory
Software & Network Laboratory
Multimedia E-Laboratory
ICT Center for Excellence Transformation Program
Building upon the University’s ICT modernization initiatives, the ICT Center for Excellence Transformation Program serves as MarSU’s long-term roadmap for developing a Smart Campus ecosystem. The program focuses on integrating intelligent technologies, enterprise information systems, modern ICT infrastructure, cybersecurity, cloud services, and digital governance that support innovation, operational excellence, and future-ready education.
The transformation program seeks to establish a technology-enabled learning environment through the implementation of next-generation digital platforms, intelligent infrastructure, smart classrooms, specialized laboratories, collaborative technologies, and emerging innovations that improve institutional efficiency and enhance the overall learning experience.
Major Components
Document Management System
Asset Management System
Campus Collaboration Platform
Library Management System
Communications System
Security Operations Center (SOC)
Campus-wide Auto-Roaming Wi-Fi
Fiber Optic Backbone Expansion
Smart Classrooms
Smart Laboratories
Smart Agriculture Technologies
Smart Aquaculture Technologies
Automated Turnstile with RFID
Indoor & Outdoor LED Information Displays
Mini Digital Auditorium Theater
Building Information Modeling (BIM)
Power & Lighting Management System
Digital Infrastructure
ICTU manages and continuously enhances the University’s mission-critical ICT infrastructure that supports academic operations, enterprise information systems, cybersecurity, digital communications, cloud services, and Smart Campus initiatives.
Campus Data Center
Centralized facility that hosts enterprise servers, storage systems, virtualization platforms, cloud infrastructure, and institutional information systems.
Command Center
Provides centralized monitoring of ICT infrastructure, network operations, cybersecurity, and critical University services.
Campus Network Infrastructure
High-speed fiber optic backbone, structured cabling, campus switching, wireless connectivity, and internet services across all University campuses.
Cloud Infrastructure
Enterprise cloud technologies supporting collaboration, storage, backup, disaster recovery, virtualization, and digital service delivery.
Cybersecurity Platform
Multi-layered security solutions protecting the University’s networks, endpoints, servers, applications, and institutional information assets.
Smart Campus Technologies
Emerging technologies supporting intelligent learning environments, automation, digital governance, and innovation throughout the University.
Major ICT Services
The Information and Communication Technology Unit provides a wide range of technology services that support academic, administrative, research, extension, and governance functions throughout the University.
Information Systems Development
Design, development, implementation, integration, maintenance, and enhancement of enterprise information systems, web applications, databases, mobile applications, and digital platforms.
Technical Support Services
Technical assistance, troubleshooting, software installation, hardware maintenance, operating system deployment, equipment configuration, and user support services.
Network and Internet Services
Management of campus internet connectivity, wired and wireless networks, structured cabling systems, fiber optic backbone infrastructure, and communications technologies.
Data Center Operations
Administration of enterprise servers, virtualization platforms, storage systems, backup and disaster recovery solutions, and cloud infrastructure.
Cybersecurity Services
Implementation of information security measures, endpoint protection, vulnerability management, network security monitoring, and cybersecurity awareness initiatives.
Website and Digital Services
Management of the University’s official website, web hosting services, cloud collaboration platforms, digital communication channels, and online services.
ICT Training and Capacity Building
Conduct of ICT-related seminars, workshops, user orientations, systems training, digital literacy initiatives, and technology capability-building activities.
Preventive and Corrective Maintenance
Scheduled maintenance, inspection, repair, upgrading, and performance optimization of ICT equipment and infrastructure.
Downloadable Forms and Resources
The following forms, manuals, policies, and reference materials are made available to support ICT-related transactions and services within the University.
Service Request Form
Request technical assistance, troubleshooting, software installation, network support, and other ICT services.
Job Order Request Form
Request repair, maintenance, installation, or other ICT-related services.
Borrower’s Slip
Request the temporary use of ICT equipment and resources for official University activities.
ICT Policies and Guidelines
Access University ICT policies, standards, procedures, and acceptable use guidelines.
Contact Information
For ICT-related concerns, technical assistance, service requests, and other inquiries, please contact the Information and Communication Technology Unit through the following channels.
- Office
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ICTU Building
Boac Main Campus - Office Hours
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Monday to Friday
8:00 AM – 5:00 PM - Email Address
- ictsc@marsu.edu.ph
- Telephone
- (042) 332-0662/ 332-0638
- Social Media
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